Last week, I sent a panicked message to my Facebook friends when I learned that there were issues with Just Frances that meant the site needed to be taken down for a spell. I was panicked and stressed and, quite frankly, in a bit of hysterics because this site means so much to me and has been such an important part of my grief process—my healing process.

Minutes after that panicked plea for help, I found myself overloaded with volunteers. In fact, I had to turn people away because there were so many people helping. One woman walked to her neighbour’s house to have him contact me. Another woman had her husband ‘friend’ me on Facebook so that he could help. And another woman was in touch to say she’d be back to help as soon as her husband was safely at the airport. And several other people got in touch by Facebook message, email, text message, and phone calls. All willing and able to help. And I have never met 95% of them ‘in real life’.

In the end, the ‘new Facebook friend’ and the woman with the travelling husband became my personal Web Gurus. They reviewed the files on Just Frances. They wrote emails to the hosting company. They spent precious time helping me—despite having real jobs and real families demanding their time. They fit me in. And they followed up. Any they helped. Freely and happily and selflessly.

And the woman (and her now-back-home husband) are still helping out by monitoring the site to make sure we’ve got everything fixed. More time. More effort. All for me. Someone they’ve never met.

I don’t know that I’ll ever be able to repay these amazing people for their time, efforts, and—most of all—kindness. I am humbled and eternally grateful for them and only hope that I’m able to show the same level of kindness to others.

And I remind you—it wasn’t just the two who did the heavy lifting. Several people volunteered to help, and they deserve heartfelt kudos, too.

My world has been made so much brighter by my virtual friends; these supportive people I’ve never met—even more so over the last three years—and I am reminded on a regular basis how very much they mean to me.

So, thank you, Dear Virtual Readers. Thank you, Dear Virtual Friends. You may not realise it, but you are important to me.